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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15) |
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4 Stars (1) |
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It is received complete and well packed. The clock is going well so far. When I have used it longer I will make more comments.
I'm happy. Seller recommend!
nice watch
The clock came to moscow quickly, two weeks. Packing is good-box, documents. Nowhere written where produced. The view is even better than in the picture, heavy. Bracelet on the counter clasp. Marked 23 cm back to back, but the wrist is wide. Thanks to the store, put a gift bracelet made of agate, nice. I did not have to communicate with the seller.
Came in full order, quickly surprisingly, for 10 days in kostroma, the quality is good, everything works, later i will add a review
27.03.2019 I ordered the clock on 08.04.2019 reached in my hand as soon as I do not think it will come very much to the store came as shown in the picture.
I find it a little big and heavy for my taste but, it's nice. I have to fix the chain because it's big on me.
Like the product arrived in good condition
Very Good Quality
It seems really good, I have just adjust the watch, I have not weared it yet, it was packed well, worked when I open the original box, the travel time was very correct too. The box is contains an adjust tool, it was pleasent thing. I recommand this product and the store.
Beautiful perfect
Really very good product. more than expected.
Data is qopd
The watch is really cool, but the only one is too small dial, but otherwise good, the bracelet, the clasp quality is cool, my husband liked. Ordered 19/12/2018 and received 03/01/2019 thanks to the store for 15 days arrived the order. I recommend the seller.
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Watch